24 Key Questions to Resolve
Before You Buy

Yes. We provide ready-made configuration packages for six application scenarios—just pick the one that matches yours:

• Solid-state batteries: electrolyte powder hot-press sampling → QM900A-U servo hot press; multi-layer precision lamination of electrodes/electrolytes and interfaces → QM940AS; extreme thermal safety → QM910 series.

• Li-ion battery separators: precision hot-press forming of separators and ceramic-coating lamination → QM900A-U + QM940AS; film tensile / puncture / tear → film testing machines; thermal shrinkage and thermal safety → QM910.

• Lithium batteries: electrode-sheet hot-press forming and calendering → QM900A-U; separator/electrolyte lamination → QM940AS; full mechanical + thermal-safety + flame-retardant evaluation.

• Display materials: hot-press forming and lamination (bonding process), thermal-safety and aging evaluation.

• Composites: carbon-fiber/aramid impact damage tolerance → QM700C / QM700L; environmental impact toughness at -55°C~150°C; cabin-material fire resistance → QM500 series.

• Research institutes & universities: one machine for many uses → QM100S universal UTM + QM Grip universal grips + QM100E extensometer + QM130A cutter.

Yes, and sample testing is free. Our Shenzhen application lab keeps real machines on hand, including the QM900A-U, QM940AS and QM100 series. You only need to:

• Send samples (with a material description and test purpose)

• We run a trial using your standard method

• Issue a complete test report (including raw data)

For frontier fields such as solid-state batteries and Li-ion separators, we can also arrange on-site demos or remote machine viewings. Sample-test data can be used directly for internal project approval and budget requests.

Yes. Fixtures for the full ASTM / ISO / GB standards are available—tension, compression, bending and peel on a single machine. The software has built-in standard method templates; just switch between them.

A common request from universities and research users is "one machine shared by multiple groups, many material types, and easy enough for students to operate". Recommended package:

• QM100S universal UTM + QM Grip universal grips + QM100E extensometer

• Software supports raw-data export; results are reproducible and directly support papers

• When budget is limited, start with the main unit + commonly used fixtures, then expand accessories as needed

Three dimensions to judge by:

• Load: select a range at 1.5~2× the sample's maximum breaking force; avoid running at full scale long-term (which affects accuracy and service life).

• Accuracy: the full line reaches Grade 0.5, better than the national Grade-1 requirement; key sensors use imported brands.

• Environment: standard room temperature; high/low-temperature work requires an environmental chamber (e.g. impact-toughness testing at -55°C~150°C); hot-press processes need clear temperature, pressure and dwell time.

We cover the main standard systems, by industry:

• Batteries / separators: UL 9540A thermal-runaway propagation, ASTM D3330 peel strength, ISO 11357 DSC / hot-press forming processes

• Aerospace / automotive: FAR 25.853 aircraft-material fire resistance, ASTM D5132 / FMVSS 302 interior burning, ISO 179 / ASTM D256 impact, ISTA package drop

• Plastics / rubber: ASTM D1238 / ISO 1133 MFR, ASTM D648 / ISO 75 HDT, ASTM D4060 abrasion, UL 94 vertical burning

• General mechanical: GB / ISO / ASTM / DIN / JIS tension, compression, bending, peel, tear

The software has built-in standard method templates; once you select a standard, it automatically applies the corresponding parameters and calculation logic.

This is exactly our strength. Method development is a core service delivered alongside the equipment: our application engineers work with you to refine process parameters, produce reproducible standardized workflows, and can help draft internal enterprise control standards.

Typical scenarios:

• Forming consistency of solid-state electrolytes under high temperature and pressure

• Coating adhesion and peel strength of electrode sheets

• Separator shrinkage, melting and thermal-runaway propagation under thermal abuse

• Raw-data export: export raw curves and data points for reproducible analysis

• Compliance: the professional version supports audit trail, electronic signatures, tiered user permissions and encrypted data backup (21 CFR Part 11 applicable)

• Integration: USB / RS232 / Ethernet as standard; Modbus and OPC UA optional; LIMS / MES integration supported

The "full-chain data traceability" that research users care most about is configured during the solution-design phase.

Every machine passes the following before leaving the factory:

• Full-range multi-point accuracy verification (Grade 0.5)

• Third-party metrology-institute calibration with certificate

• Key sensors use imported brands (e.g. HBM)

At acceptance, standard specimens are used to verify accuracy and repeatability; the metrics are written into the technical agreement.

We support deep non-standard customization, including but not limited to:

• Special load / stroke / spatial dimensions

• Combined hot-press + lamination processes (e.g. process coupling of the QM900A-U and QM940AS)

• Integration with dry rooms and glove boxes

• Automated production-line connectivity (MES / PLC)

• Development of dedicated fixtures, tooling and non-standard sensors

The standard customization lead time is 30–60 days; urgent projects can be expedited by agreement.

Fixtures are selected by material and standard, and are usually itemized separately from the main-unit quote:

• QM Grip universal fixture: works across many materials; the top choice for shared university setups

• QM100E extensometer: essential when precise strain data is required

• Dedicated fixtures: peel, puncture, tear, film tensile, etc.—selected by standard

• QM130A cutter: we recommend including specimen preparation in the budget

Yes. The interfaces and integration methods we provide:

• Industrial bus: Modbus / Profinet

• Host PC: OPC UA

• System integration: LIMS / MES

• Environmental integration: dry rooms, glove boxes, environmental chambers

Before purchase, please provide the interface-protocol documentation of your existing system; we will run a joint-debugging feasibility assessment.

Yes. This is a hard requirement for new-energy customers:

• Technical discussions begin only after an NDA is signed

• Customer process documents are independently numbered, encrypted at rest, and accessible only to the assigned engineers

• Project handovers and personnel changes are audit-logged

We have served multiple leading new-energy companies; the related systems are certified for information-security management.

The standard quotation includes:

• Main unit + agreed fixtures and accessories

• Control software and the standard method library

• On-site installation, commissioning and operator training

• Third-party calibration certificate

• 12-month warranty

Usually excluded: consumables (fixtures, seals), site modifications, extra training sessions beyond the agreed count, and repairs for accidental damage. We itemize everything on the quotation—no vague bundling.

• Standard models: 15–30 days

• Custom models: 30–60 days

• Production starts within 3 business days of contract signing; weekly progress reports are provided

Urgent projects can request expedited scheduling, subject to capacity assessment; liability for delay is clearly defined in the contract.

The standard structure is a combination of an advance payment on contract signing, a progress payment before shipment, and a final payment after acceptance. The exact ratios and credit period are negotiated based on order size and cooperation history; corporate bank transfer is supported. Universities and research institutes may follow their own procurement procedures.

Yes. Tailored to the research-institute profile of "limited budget, shared by multiple groups, operated by students, covering many standards":

• We recommend the QM100S one-machine-multi-use solution covering tension/compression/bending/peel

• Fixtures for the full ASTM / ISO / GB standards available, added later as needed

• Software supports raw-data export; data is reproducible and paper-friendly

• Student-friendly operator training and standard operating guidance

Our senior engineers install and commission on site, including incoming inspection, mechanical/electrical installation, software deployment, and no-load and loaded trial runs.

You need to prepare in advance:

• Power supply (per model requirements; some units need three-phase power and voltage stabilization)

• Air supply (for pneumatic-fixture models)

• A flat, load-bearing floor

• Special environments: dry-room / glove-box / environmental-chamber interfaces

After ordering, we provide a site-preparation checklist to avoid rework after delivery.

We provide hands-on training to ensure your team can operate independently:

• On-site training for 2–3 days (operation + routine maintenance)

• Operating manual + video tutorials

• Unlimited refresher training in the first year

• Optional advanced training: method development, fault diagnosis

For university setups, we additionally provide Standard Operating Procedures (SOPs) so students can get up to speed quickly.

Based on the technical agreement confirmed by both parties, it usually includes:

• Visual and configuration check (against the contract list)

• Accuracy and repeatability verification (using standard specimens)

• Functional operation of each test mode

• Verification of safety-protection functions

• Inventory of documents and accessories

Once acceptance is passed, an acceptance form is signed; the warranty period starts from that date.

Typical flow: delivery → installation & commissioning 1–2 days → training 2–3 days → acceptance → go-live, about 3–5 business days overall. If method development or production-line joint debugging is needed, the timeline extends accordingly; we define the milestones during the solution phase.

The standard warranty is 12 months (from the acceptance date); extended coverage up to 3 years is optional.

Covered: the whole machine and core components (load cell, motor, controller), software version upgrades, and remote technical support.

Not covered: consumables (fixtures, seals), accidental damage, force majeure, and failures caused by operation outside the procedures.

Service hotline: 400-186-1230 (24/7 around the clock)

• First response within 2 hours

• Remote diagnosis started within 4 hours

• On-site support arrives within 24–48 hours (first-tier cities)

• Overseas projects: response within 72 hours

A single service interface: one phone call handles all after-sales matters—no need to contact multiple parties.

We commit to 10 years of long-term spare-parts supply:

• Common spare parts are kept in stock at our Shenzhen warehouse; standard parts ship within 24 hours

• Genuine parts only—no compatible alternatives

• Discontinued models still receive 5+ years of spare-parts supply

Recommended calibration intervals: load system 12 months (6 months for mandatory-verification scenarios), extensometer/displacement 12 months, environmental-chamber temperature 6 months.

We provide on-site calibration with traceable certificates. Optional maintenance contracts cover periodic calibration + preventive maintenance with automatic reminders, keeping accuracy online long-term.